Author Archives: donkincaid

About donkincaid

Marketing | Customer Satisfaction Getting, Growing and Keeping Customers - Profitably www.linkedin.com/in/donkincaid

Taking My Own Medicine: Everyday Places to Write Inspiring Content

It’s fitting that I’m writing this introduction for my latest MyWebWriters.com post from here: Finding the best place to write has always been a challenge for me. Here are my thoughts on Five Everyday Places to Write Inspiring Content Where … Continue reading

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RadioShack’s $21MM Net Loss and a Phone Charger

How does my recent need for a phone charger relate to RadioShack’s $21 million dollar 2nd quarterly net loss? Plenty. On a recent visit to NYC, I needed two micro usb chargers for phones. “No problem, there’s RadioShack a few … Continue reading

Posted in Customer Satisfaction, Marketing, Retail, Technology | Tagged , , | 2 Comments

Learning From Others: Five Useful Project Management Tools

http://mywebwriters.wordpress.com/2012/06/21/5-useful-project-management-tools/

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Personal Branding: Building Your Expertise by Building Trust

Trust is powerful force.  Stephen M. R. Covey in “The Speed of Trust” shows how trust greatly accelerates the speed to completion.  When it is high between two people, things get done. Recently, Peter Dunn (PetethePlanner.com) discussed “What it Means to … Continue reading

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INC INsight Challenges Us to Inspire at TEDxFortWayne 2012

Indiana’s News Center INsight’s Heather Schoegler and Amber Recker challenge us to tell our story and inspire others at TEDxFortWayne 2012. Take a look at the video segment to learn more from the ladies. Submit your speaker application before March 30 … Continue reading

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What I Learned From Movie Date Night

Movie date night is an early Tuesday evening (cheap ticket and Coke zero prices) escape with Paulette. Sit back, relax and be entertained by a movie. This 47 second clip from “We Bought a Zoo” was a highlight for me … Continue reading

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30 Relationships: Social Media to Face to Face – Simple, Yet Powerful

Over the Christmas holiday, I highlighted  30 of my many twitter relationships that moved to face-to-face relationships in 2011. This is power of social media. Finding common ground through online conversations which lead to people helping people. Ultimately these relationships  define … Continue reading

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Eli Lilly: Social Media in a Regulated Industry

Looks like the perfect situation, executive management supports social media. Full steam ahead on building the strategy and policy. Umm just a second, there are a few things to remember: Click for video transcript Welcome to the world of social … Continue reading

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Part 3: The Best of Blog Indiana 2011 – Randy Clark on Social Media Relationships

Part Three of a series detailing my impressions of Blog Indiana 2011. There is no B2B or B2C. It’s P2P Randy Clark‘s presentation at Blog Indiana 2011 was described as how his company (TKO Graphix) won a nearly $2M contract … Continue reading

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What’s Missing From Kroger’s Marketplace Grand Opening?

What’s missing? An Email address box! Point 1: Kroger had great crowds during their Grand Opening of Indiana’s 1st Marketplace store. Full parking lots, people visiting from outside the normal shopping area and several contest fishbowls. Point 2: Kroger’s active … Continue reading

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