Category Archives: Fort Wayne

Leadership: Creating Moments Everywhere

Leaders look for moments to connect at every opportunity. Fort Wayne Indian Village Elementary Principal Stephany Bourne is a great example. This photo was taken at 4:30 after a student recognition ceremony for reading improvement. I was headed home after helping … Continue reading

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Another Reason A Desk IS a Dangerous Place

In my first post, I was reminded that we should step away from the desk. My advice: Visit stores, walk down the hall, pick up the phone – and listen to your associates AND customers. The reason – It’s too easy to … Continue reading

Posted in Customer Satisfaction, Fort Wayne, Marketing, Motivation, Retail, Social Media | Tagged , , , , , , , , | 3 Comments

Are There Any New Musical Notes?

Web 2.0, Twitter, Facebook, LinkedIn, foursquare, blogs, and many more options. Q: How many new “musical notes” are there in this new digital collaborative world? A: None. Notes are the tried and true ways of how to: Talk with your friends about … Continue reading

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The Stadium is Now the Studio and May Soon Be Empty

Professional sports attendance is under pressure. A couple of stats to ponder: 41% of the NFL teams had home attendance under 95% this past season. That compares to 28% of the teams in 2009.  The NBA is even worse: 60% of … Continue reading

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Concrete, Facebook, Lemonade

I clicked on an ad displayed on my Facebook page. Now I bet you’re thinking … one of those smarmy ones and things started going downhill fast. Nope. It was a local contractor Nick Dancer Concrete promoting stained concrete countertops. … Continue reading

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UPDATE: “Shop Chicago” says Fort Wayne Parks & Rec.

UPDATE  1/17/2011: It’s been two months since I first saw the “Shop Chicago” sign from our local Parks and Rec Department.  Last Wednesday 1/12/2011, it was still in rotation. Why? I assume the holiday trips are over.  No matter, it’s … Continue reading

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