Advertisements
Category Archives: Social Media
Part 2: Squeezing 2 Days Into 1 Hour – The Best of Blog Indiana 2011 @ Social Media Breakfast Fort Wayne
Part Two – The second of a series of posts detailing my impressions of Blog Indiana 2011. How to Drink From a Fire Hose One of the best aspects of BIN2011 was the sharing of resources to help make your social … Continue reading
Five Ways the Coca-Cola Freestyle® Machine is a Game Changer
Click for video transcript Two years ago I learned about the Coca-Cola Freestyle® fountain machine from a Fast Company article profiling David Butler, Coca-Cola’s Vice President, Global Design. My first thought was this is a great tool to bring mass personalization … Continue reading
Squeezing 2 Days Into 1 Hour – The Best of Blog Indiana 2011 @ Social Media Breakfast Fort Wayne
This month’s Social Media Breakfast Fort Wayne centered on diving into the best of Blog Indiana 2011. Amber Recker, Lisa Wylie, Samantha Sawyer and I were led by Kevin Mullett to discover the key takeaways. Part One – The first of … Continue reading
Posted in Fort Wayne, Marketing, Social Media, Technology
Tagged "Social Media Breakfast", Blog Indiana 2011, Don Kincaid, Metrics, Social Media
Leave a comment
Why Crisis Communication Needs to Include Social Media, Now
DC EARTHQUAKE UPDATE 8/24/2011: So, how effective was Washington, DC’s social media crisis communication during yesterday’s earthquake? Chris Battle, a former U.S. Department of Homeland Security Public Affairs Director, basically scores the event Crowdsourcing 100, Government 0. In his post “After … Continue reading
Another Reason A Desk IS a Dangerous Place
In my first post, I was reminded that we should step away from the desk. My advice: Visit stores, walk down the hall, pick up the phone – and listen to your associates AND customers. The reason – It’s too easy to … Continue reading
Posted in Customer Satisfaction, Fort Wayne, Marketing, Motivation, Retail, Social Media
Tagged Attitude, Business Curiosity, Creativity, Customer Service, Happiness, Peter Shankman, retail, sales, skydiving
3 Comments
Twitter. The Good, The Bad, and Character
Twitter – The worldwide, instantaneous megaphone AND listening device. It’s Brought millions to the streets. Given businesses – small and large – a voice to engage and grow their customer base. Provided comfort in times of disaster by reuniting families. But then, there are times … Continue reading
Are There Any New Musical Notes?
Web 2.0, Twitter, Facebook, LinkedIn, foursquare, blogs, and many more options. Q: How many new “musical notes” are there in this new digital collaborative world? A: None. Notes are the tried and true ways of how to: Talk with your friends about … Continue reading
Posted in Fort Wayne, Marketing, Social Media, Technology
Tagged Don Kincaid, Fort Wayne, learning, networking, Social Media
2 Comments
