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What I’m Talking About
- @oncor what's the status of the fort worth power outage in the International Plaza area zip 76109. Been without power since 3-4 pm 8 months ago
- @News8Daybreak Kincaid Hamburgers in Fort Worth with pimento cheese! Have enjoyed the deliciousness for 30 + years. No, I don't own it. 😀 9 months ago
- Bailey does a great downward dog! #iamup 10 months ago
- @peter_king Assault charges? 1 year ago
- Garrett, how about assault charges? #iamup 1 year ago
Category Archives: Social Media
Why Crisis Communication Needs to Include Social Media, Now
DC EARTHQUAKE UPDATE 8/24/2011: So, how effective was Washington, DC’s social media crisis communication during yesterday’s earthquake? Chris Battle, a former U.S. Department of Homeland Security Public Affairs Director, basically scores the event Crowdsourcing 100, Government 0. In his post “After … Continue reading
Another Reason A Desk IS a Dangerous Place
In my first post, I was reminded that we should step away from the desk. My advice: Visit stores, walk down the hall, pick up the phone – and listen to your associates AND customers. The reason – It’s too easy to … Continue reading
Posted in Customer Satisfaction, Fort Wayne, Marketing, Motivation, Retail, Social Media
Tagged Attitude, Business Curiosity, Creativity, Customer Service, Happiness, Peter Shankman, retail, sales, skydiving
3 Comments
Twitter. The Good, The Bad, and Character
Twitter – The worldwide, instantaneous megaphone AND listening device. It’s Brought millions to the streets. Given businesses – small and large – a voice to engage and grow their customer base. Provided comfort in times of disaster by reuniting families. But then, there are times … Continue reading
Are There Any New Musical Notes?
Web 2.0, Twitter, Facebook, LinkedIn, foursquare, blogs, and many more options. Q: How many new “musical notes” are there in this new digital collaborative world? A: None. Notes are the tried and true ways of how to: Talk with your friends about … Continue reading
Posted in Fort Wayne, Marketing, Social Media, Technology
Tagged Don Kincaid, Fort Wayne, learning, networking, Social Media
2 Comments