-
Recent Posts
What I’m Talking About
- @supercane7 Wonljlnllllvh ohlvjvl l l vl xu🤩🥰🥰😭😭😭🥹😭🡴tt😭🥲🥰😂😭lcobx🥲🥲😭😭😛😛😛🥳🫢🤪🤪🤪😔😑rztoro I'll😝😜🤭🥱😮💨iuuiupgg💨… twitter.com/i/web/status/1… 10 months ago
- @lmess22 @TheMopLady ! 1 year ago
- @oncor what's the status of the fort worth power outage in the International Plaza area zip 76109. Been without power since 3-4 pm 2 years ago
- @News8Daybreak Kincaid Hamburgers in Fort Worth with pimento cheese! Have enjoyed the deliciousness for 30 + years. No, I don't own it. 😀 2 years ago
- Bailey does a great downward dog! #iamup 2 years ago
Tag Archives: Customer Relationships
Eli Lilly: Social Media in a Regulated Industry
Looks like the perfect situation, executive management supports social media. Full steam ahead on building the strategy and policy. Umm just a second, there are a few things to remember: Click for video transcript Welcome to the world of social … Continue reading
Posted in Marketing, Social Media
Tagged Customer Relationships, Don Kincaid, Eli Lilly, Greg Kueterman, Social Media, Video
5 Comments
Subway and Sky Diving = Repeat Business
Click for video transcript Three times recently I’ve visited the Subway Restaurant at 10462 Maysville Road in Fort Wayne, IN. Now I make it a point to stop when I’m in in the area. Why? Because on my second visit, … Continue reading
The Stadium is Now the Studio and May Soon Be Empty
Professional sports attendance is under pressure. A couple of stats to ponder: 41% of the NFL teams had home attendance under 95% this past season. That compares to 28% of the teams in 2009. The NBA is even worse: 60% of … Continue reading
Concrete, Facebook, Lemonade
I clicked on an ad displayed on my Facebook page. Now I bet you’re thinking … one of those smarmy ones and things started going downhill fast. Nope. It was a local contractor Nick Dancer Concrete promoting stained concrete countertops. … Continue reading
Posted in Customer Satisfaction, Fort Wayne, Marketing
Tagged Concrete, Customer Relationships, Customer Service, facebook, linkedin, Nick Dancer, Social Media
Leave a comment
Mall Christmas Shopping – Stepping Away From The Desk
In recent years, I’ve done a majority of my Christmas shopping online. This year was different. I went to the mall two days before Christmas. Was I out of my mind? With my experience in customer satisfaction and the challenges … Continue reading
Posted in Customer Satisfaction, Retail
Tagged Customer Relationships, Customer Service, linkedin, Lush, Macy's, Perfumania, retail, training
4 Comments