Tag Archives: linkedin

RadioShack’s $21MM Net Loss and a Phone Charger

How does my recent need for a phone charger relate to RadioShack’s $21 million dollar 2nd quarterly net loss? Plenty. On a recent visit to NYC, I needed two micro usb chargers for phones. “No problem, there’s RadioShack a few … Continue reading

Posted in Customer Satisfaction, Marketing, Retail, Technology | Tagged , , | 2 Comments

Learning From Others: Five Useful Project Management Tools


Continue reading

Posted in Fort Wayne, Marketing, Social Media, Technology | Tagged , , | Leave a comment

What I Learned From Movie Date Night

Movie date night is an early Tuesday evening (cheap ticket and Coke zero prices) escape with Paulette. Sit back, relax and be entertained by a movie. This 47 second clip from “We Bought a Zoo” was a highlight for me … Continue reading

Posted in Leadership, Motivation | Tagged , , , , | 5 Comments

30 Relationships: Social Media to Face to Face – Simple, Yet Powerful

Over the Christmas holiday, I highlighted  30 of my many twitter relationships that moved to face-to-face relationships in 2011. This is power of social media. Finding common ground through online conversations which lead to people helping people. Ultimately these relationships  define … Continue reading

Posted in Leadership, Marketing, Observations, Social Media | Tagged , , , , | 5 Comments

Why Crisis Communication Needs to Include Social Media, Now

DC EARTHQUAKE UPDATE  8/24/2011: So, how effective was Washington, DC’s social media crisis communication during yesterday’s earthquake? Chris Battle, a former U.S. Department of Homeland Security Public Affairs Director, basically scores the event Crowdsourcing 100, Government 0. In his post “After … Continue reading

Posted in Observations, Social Media | Tagged , , , , , , , , , , | 7 Comments

Character: Do You Trust Your Recruits to Baby-Sit Your Children?

Wisconsin football coach Bret Bielema has done a great job building the program to a five year 49-16 record. He recently commented on recruiting and character (starts at 14:06). The key takeaway: “If you are not willing to let a recruit come in and … Continue reading

Posted in Leadership | Tagged , , , , | 4 Comments

Leadership: Creating Moments Everywhere

Leaders look for moments to connect at every opportunity. Fort Wayne Indian Village Elementary Principal Stephany Bourne is a great example. This photo was taken at 4:30 after a student recognition ceremony for reading improvement. I was headed home after helping … Continue reading

Posted in Fort Wayne, Leadership, Motivation, Profiles | Tagged , , , , , , | 2 Comments

The Stadium is Now the Studio and May Soon Be Empty

Professional sports attendance is under pressure. A couple of stats to ponder: 41% of the NFL teams had home attendance under 95% this past season. That compares to 28% of the teams in 2009.  The NBA is even worse: 60% of … Continue reading

Posted in Customer Satisfaction, Fort Wayne, Marketing, Technology | Tagged , , , , , , , , , , , , , , | 1 Comment

Concrete, Facebook, Lemonade

I clicked on an ad displayed on my Facebook page. Now I bet you’re thinking … one of those smarmy ones and things started going downhill fast. Nope. It was a local contractor Nick Dancer Concrete promoting stained concrete countertops. … Continue reading

Posted in Customer Satisfaction, Fort Wayne, Marketing | Tagged , , , , , , | Leave a comment

Why Build the Smart into the TV? Beats Me.

The Consumer Electronics Show opens this week and everybody will be falling over themselves showing their version of smart TV. As a consumer, why would I want to buy a major consumer item with built-in obsolescence? I don’t. Build it … Continue reading

Posted in Marketing, Technology | Tagged , , , | Leave a comment