Tag Archives: Social Media

30 Relationships: Social Media to Face to Face – Simple, Yet Powerful

Over the Christmas holiday, I highlighted  30 of my many twitter relationships that moved to face-to-face relationships in 2011. This is power of social media. Finding common ground through online conversations which lead to people helping people. Ultimately these relationships  define … Continue reading

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Eli Lilly: Social Media in a Regulated Industry

Looks like the perfect situation, executive management supports social media. Full steam ahead on building the strategy and policy. Umm just a second, there are a few things to remember: Click for video transcript Welcome to the world of social … Continue reading

Posted in Marketing, Social Media | Tagged , , , , , | 5 Comments

Part 3: The Best of Blog Indiana 2011 – Randy Clark on Social Media Relationships

Part Three of a series detailing my impressions of Blog Indiana 2011. There is no B2B or B2C. It’s P2P Randy Clark‘s presentation at Blog Indiana 2011 was described as how his company (TKO Graphix) won a nearly $2M contract … Continue reading

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Part 2: Squeezing 2 Days Into 1 Hour – The Best of Blog Indiana 2011 @ Social Media Breakfast Fort Wayne

Part Two – The second of a  series of posts detailing my impressions of Blog Indiana 2011. How to Drink From a Fire Hose One of the best aspects of BIN2011 was the sharing of resources to help make your social … Continue reading

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Squeezing 2 Days Into 1 Hour – The Best of Blog Indiana 2011 @ Social Media Breakfast Fort Wayne

This month’s Social Media Breakfast Fort Wayne centered on diving into the best of Blog Indiana 2011. Amber Recker, Lisa Wylie, Samantha Sawyer  and I were led by Kevin Mullett  to discover the key takeaways. Part One – The first of … Continue reading

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Why Crisis Communication Needs to Include Social Media, Now

DC EARTHQUAKE UPDATE  8/24/2011: So, how effective was Washington, DC’s social media crisis communication during yesterday’s earthquake? Chris Battle, a former U.S. Department of Homeland Security Public Affairs Director, basically scores the event Crowdsourcing 100, Government 0. In his post “After … Continue reading

Posted in Observations, Social Media | Tagged , , , , , , , , , , | 7 Comments

Twitter. The Good, The Bad, and Character

Twitter –  The  worldwide, instantaneous megaphone AND listening device. It’s Brought millions to the streets. Given businesses – small and large – a voice to engage and grow their customer base. Provided comfort in times of disaster by reuniting families. But then, there are times … Continue reading

Posted in Customer Satisfaction, Marketing, Social Media | Tagged , , , , , , , , , | 5 Comments